Common Issues and Troubleshooting

Modified on Sun, 6 Aug, 2023 at 7:45 PM

When deploying D5 Team Library, if the connection fails, the Windows system will return several corresponding error codes, and the corresponding feedback in the D5 Render is as follows: ↓

Error codes returned by Windows

Prompt in D5

Note


ERROR_ACCESS_DENIED 

The current account does not have permission to access the address

Possible causes: 1. Improper permissions set for the shared drive; 2. The host where the shared drive is located has been shut down.


ERROR_BAD_NET_NAME 

The target folder location is invalid


ERROR_BAD_USERNAME

The user name is invalid


ERROR_INVALID_PASSWORD 

The password is invalid

Possible cause: 1. The computer where the shared folder is located has the same account name (i.e. login name) as the other members' computers, making it impossible to share.


ERROR_NO_NETWORK

The network is not available, please check if you are on the same LAN


ERROR_LOGON_FAILURE

The account or password is invalid


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