Hello! If you're getting a ‘Low TDR Value is detected’ message, could you first try opening a D5 demo scene or a smaller project file? This will help us determine if the problem is related to large, memory-intensive scenes.
- If small files work:
The issue is likely due to your graphics card's video memory (VRAM) being overloaded or faulty. Please check out the solutions in this post: [Hot Issue] TDR Problems and Out of Memory Crash Related Issues - Get Help - D5 RENDER FORUM
- If you see the error even with small files:
It may be due to the graphics card exceeding the preset time and triggering a graphics card reset. To potentially resolve this, especially if it's the first time, we suggest increasing the TDR timeout value. Here's how: How to do when a low TDR is detected? | User Manual
Solution: To address this, D5 Render can automatically modify the default TDR response time when launched with administrative rights. Here's how to do it:
- First, make sure D5 Render is fully closed.
- Locate the D5 Render application icon on your desktop or in your start menu.
- Right-click the icon, and from the dropdown menu, choose "Run as administrator." This will start D5 with elevated privileges.
- After D5 Render has opened, close it normally by using the application's exit command (e.g., File > Exit or the close button).
- Next, restart your computer. This ensures the changes are properly applied. After your computer restarts, you can launch D5 Render by double-clicking its icon as you normally would.
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