Why prompt ‘Program startup failure’ or 'The program cannot be launched because of DLL errors...'?

Modified on Sun, 27 Apr at 4:39 AM

Hello, this error likely stems from your device environment. Please try these common fixes:

  • BIOS Update: If you have an Intel Core i9-13900K/KF/KS or i9-14900K/KF/KS CPU, please update your BIOS.
  • Dedicated Graphics (HP Omen/Victus): Ensure your laptop settings are configured to correctly use the dedicated graphics card.
  • Clean Driver Install: Reinstall your graphics card driver using the clean installation option.
  • Reinstall D5: Try reinstalling D5 Render to a different directory.
  • Run DXR Repair: Use the DXR Repairment tool to attempt a fix.


For more details, please refer to:

Why prompt 'The program cannot be launched because of DLL errors...' or 'Program Startup Failed'? | User Manual

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