How to cancel my current subscription or trial? (Pro/Team)

Modified on Sun, 27 Apr at 4:42 AM

Hello,

- Users with a PRO subscription can manage cancellations independently within their My Space page, accessible via D5 Render's website My Space > Subscription.

- Users with a Team subscription can manage their unsubscription independently within their My Space page, accessible via D5 Render My Space > Manage your team > Team Management Backend.

Please note that subscription cancellation is not supported on the deduction day, so please operate it in advance. If you are on the day of the deduction date, please refer to: Why does it fail when I unsubscribe?